Building Your Internal Consultation Function
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1. Is your organization missing out on professional help because of budget or availability of the right consultant when needed quickly.
2. Would having your own internal consulting capability make it easier and more cost-effective than using external consultants?

The Problem

Expert assistance is needed but we don't have the time or resources to hire it. Every organization needs expert assistance to help increase meeting productivity, to help resolve conflicts, and to help drive needed change. In today's competitive business environment your company must be constantly focused on innovation in products and services. These specialized needs require trained and highly competent facilitators to help achieve your goals. While most leaders are experts themselves in the businesses they lead, almost none are experts in skillful facilitation of group processes. When poor (or no) facilitation is available, meetings drag on forever and accomplish little. Conflicts go unaddressed and unresolved. Problems are ill defined, and brainstorming becomes a recitation of the ideas from leadership. In short, organizational effectiveness and efficiency is severely compromised.

The Solution

Build your own internal consulting capability. We can help you create your own highly successful internal consulting capability drawing upon our in-depth experience, having lead several successful internal consulting groups ourselves. We can help you design an effective organizational structure and avoid the pitfalls that can cripple the group's effectiveness. We can train the group's leader and its members in the consulting process. We can help you design the offerings most likely to be needed, and we can help you get the needed training to close any gaps in capability.

The Criteria

To be successful the consulting group leader and its members must meet certain criteria which we have validated at major companies over several years. As you consider group membership you will want to use these criteria:
  
1. Highly competent and respected by leadership
2. Above average intelligence. Can think quickly on their feet
3. Excellent, articulate communicator
4. Excellent listener, being able to hear the question behind the question when doing a needs analysis
5. Good people skills, easy to get along with
6. High personal energy and enthusiastic
7. Flexible in dealing with changing needs during an engagement

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All material © 2008 Bottom Line Innovation Associates, Inc.