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The
following is an excerpt from "Blueprints for Innovation"
by Dr. Charles W. Prather and Dr. Lisa K. Gundry.

THE
FIVE PITFALLS THAT HINDER INNOVATION
Below are five
major pitfalls people and organizations tend to fall into when trying
to become more innovative. As you read, see how many of these apply
to you or your organization, so that you can sidestep them at every
upcoming opportunity.
1.
Identifying the Wrong Problem
You may have
wondered why problems often don't stay solved, or solutions never
quite work out as expected, despite your best efforts. Many times
it's because the wrong problem was defined. For example, consider
the case of a large synthetic fiber producer. The company's management
originally sponsored a workshop to help find ways to reduce the
manufacturing cost of a particular product-but instead, the participants
developed a highly successful way to increase the sales of a profitable
segment of that product line. How were they able to change their
focus in this way? They simply examined the problem within the broader
context of profitability, and discovered that the real problem was
low profits.
2.
Judging ideas too quickly
We've already
discussed how adults tend toward convergent thinking when the task
calls for individuals to be divergent. This tendency always leads
people to judge ideas too quickly, thereby effectively squelching
the creative process. All employees (but especially, the experts)
need to understand the distinction between divergent and convergent
thinking, and need to learn to put their tendency to converge "on
hold" at certain times, to allow new ideas to flourish. Children
are naturally divergent in their thinking because they don't yet
have a great storehouse of knowledge and experience against which
to judge new ideas. We must learn to become more "child-like"
by putting our strong tendency to converge "on hold" for
a little while, asking, as children do, "What's right about
this idea?"
3.
Stopping with the First Good Idea
The first good
idea is never the best. That's because it was the easiest to come
up with, so there's little doubt that competitors have already thought
of it, too. Also, the first idea is generally derived from brainstorming-and
brainstorming, effective as it is, isn't set up to change thinking
patterns. Most often during a brainstorming session, the "usual
ideas" emerge. Perhaps they are slightly rearranged, but they
are almost never the truly unexpected ideas that are needed to surpass
the competition. By contrast, the very best ideas-the ones most
often chosen to be implemented-are two to three times more likely
to come from thoughts that occur after the ability to generate ideas
via brainstorming has been exhausted.
4.
Failing to get the "Bandit on the Train"
Imagine you
are on a train in the American West in the late 1800s. Your train
is traveling from Laramie to Tombstone, and you fear that bandits
will come from behind tall rocks and dynamite the track. How can
you keep that from happening?
One answer is
to "get the bandits on the train." In an organizational
sense, this means figuring out whose support you must have or who
could derail your project, and finding a way to get them on the
train-to have them become part of the project early on. At DuPont's
Center for Creativity and Innovation, leaders confirmed that when
a manager (or managers) with the authority to commit dollars and
personnel actively participates throughout the problem-solving process
(from problem definition through idea generation and action planning),
he or she does not "dynamite the track."
5.
Obeying Rules That Don't Exist
There's a Gary
Larsen cartoon that shows two cowboys crouched behind their covered
wagons as flaming arrows head their way. One says to the other,
"Hey, they're lighting their arrows! Can they do that?"
Many times we
hamstring ourselves by assuming we cannot do something, when in
fact there is no reason why we can't. We may assume that a rule
must be obeyed when actually there is no such rule at all. For example,
have you ever assumed that you had to do all the work assigned you?
Or that you had to do everything anyone asked? Of course you have.
Examining our set of assumptions, and then reversing them, is one
easy method of generating new ideas.

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