Intensive Problem Definition

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1.

Do the same issues recur after you thought the problem had been solved?
2. Would you like your staff to define the right problem the first time?
3. Would it be worth two days for them to learn how?

The Problem
Your organization keeps working on the same old problems that should have been solved long ago, or people tend to accept the description of events as the problem itself without digging deeper. These are indications that the real problem has yet to be identified.

The Solution
The two-day Intensive Problem Definition workshop will teach you several powerful approaches to uncover the real problems that are behind the events that are observed. It requires that you clearly define the variables in the larger system and then their cause-and-effect relationships, allowing you to find the leverage points that can clarify the problem.

The Methodology
You will learn and practice several approaches to uncovering the real problem. First you will learn the problem definition steps in the "Bottom Line Innovation" process. You will learn how to construct a Cause & Effect Wheel, revealing the elements of greatest impact. Using a work-related problem, you will learn and practice the basic principles of Systems Thinking technology. This powerful approach helps you find the leverage points in the system in which the root cause resides. Knowing the leverage points, you will be able to identify the true cause and then write an effective problem statement.

Venue
We deliver this workshop at your location to as many as ten of your people. An intact team might participate, since they could work on one of their critical issues as they learn together

To learn more about seminars and services provided by Bottom Line Innovation Associates, please complete our information request form. Our initial consultation is free and without obligation

If you require immediate assistance, please contact us at 1-800-220-9375.

All material © 2008 Bottom Line Innovation Associates, Inc.